Guest Services

Check-in / check-out

  • Building No. 2 Check-in 2:00 p.m., 3:00 p.m., 4:00 p.m. Check-out 10:00 a.m., 11:00 a.m., 12:00 noon
  • Building No. 3 Check-in 3:00 p.m. Check-out 11:00 a.m
  • Building No. 4: Check-in 2:00 p.m. Check-out: 10:00 a.m.
  • Building No. 6: Check-in 3:00 p.m. Check-out: 11:00 a.m.
  • Check-in & Check-out times differ according to the guest room types in Buildings No. 2.

Accepted credit cards

Prince Card,VISA,MASTER CARD,JCB,AMEX,UC,DC,DINERS,UFJ,NICOS,SAISON,JAL

Business support

Photocopy & fax service

Parking

Free of charge for hotel guests

Transportation

A free shuttle bus service between Naeba Prince Hotel and JR Echigo Yuzawa Station is available for hotel guests from 22 Dec.~1 Apr.(About 50 minutes)

Naeba Liner
A direct shuttle bus between Tokyo area hotels and Naeba Prince Hotel is available from 23 Dec.~20 Mar. Contact Seibu Travel for bookings.

Accessibility

Two disabled toilets located within the building.

Internet

Free wireless internet access is availabule in the hotel lobby.

Other services

  • Foreign exchange service (USD only)
  • Help desk services: Baggage deposit (there are also 100 yen coin lockers), wheelchairs, umbrellas
  • Reception Desk services: stamps, telegrams, photocopies, faxes, tourist information
  • Delivery service counter : Available
  • Meeting space (charges apply)
  • Massages (22 Dec. 2011~31 Mar. 2012; charges apply)
  • Esthetic Salon (22 Dec. 2011~24 Mar. 2012; charges apply)
  • Nail Salon (22 Dec. 2011~20 Feb. 2012; charges apply)
  • Laundry service: 24 hours (charges apply)
  • Kids Room: Available (22 Dec. 2011~19 Feb. 2012)
  • Breastfeeding Room: Available (22 Dec. 2011~19 Feb. 2012)
  • Ski waxing & tuning service : Available (22 Dec. 2011~1 Apr. 2012; charges apply)
  • Pharmacy: Available (22 Dec. 2011~1 Apr. 2012)
  • Child Care: Available (22 Dec. 2011~1 Apr. 2012)
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