Guest Services

Check-in / check-out

  • Check-in: 2:00 p.m.
  • Check-out: 12:00 noon

Accepted cards

DINERS / JCB / DC / VISA / MILLION / UC / AMEX / SAISON / JAL / NICOS / TOYOTA FINANCE

Business support

  • Business Center (Guest Room Building, 1st floor) Opening hours: 8:00 a.m. - 8:00 p.m.               
  • Internet (free), copying (for a fee), printing (for a fee), meeting rooms (for a fee)                                  

Parking

Parking for 1,000 vehicles (free for hotel guests until check-out,free for visitors for a specified time depending on the purpose of the visit to the hotel)

Transportation

  • A shuttle bus circulates between Shinagawa Station and the Prince Hotels in the Takanawa and Shinagawa areas.                    
  • * Consult the Bell Captain's Desk at each hotel for details.

Internet

  • High-speed Internet connection is available in guest rooms.
  • (There is a usage charge, and the service is not available in a few rooms. * The service is free of charge for guests in rooms on the Club Floors.)
  • In addition, wireless Internet access via the NTT Communications HOTSPOT service is available in the lobby areas.

Other services

  • Services on The Club Floors
  • (1) Use of The Club Lounge (16th floor)
  • Breakfast: 7:00 a.m. - 10:00 a.m.
  • Guests are invited to enjoy a continental breakfast of bread, cereal, yoghurt, and fruit.
  • Tea time: 10:00 a.m. - 5:00 p.m.
  • A range of beverages including coffee, tea, mineral water, and soft drinks is available.
  • Evening time: 5:00 p.m. - 10:00 p.m.
  • Alcoholic beverages, soft drinks, and snacks are available.
  • (2) Use of the dedicated Check-in / Check-out desk in The Club Lounge
  • (3) Free high-speed Internet access
  • (4) There are also coffee makers in the guest rooms.
  • (5) The boardroom is available to hotel guests at a reduced rate.
  • International TV channels (CNN, BBC)
  • English-language newspapers
  • Foreign exchange service
  • ATM
  • Relaxation Floor (inside the adjoining The Prince Sakura Tower Tokyo)
  • (Slow-Style Gym, Amour Spa Sakura Tower, Nail LA kowa, Sauna, Whirlpool and Lounge)
PPRINCE CLUB INTERNARTIONAL Privileged service for the discerning traveler:
Prince Club International. Enjoy added services and enhanced convenience as a valued frequent guest at Prince Hotels.
Prince Club International is a long-term program with no joining fee.
A world of new privileges and exclusive offers awaits you at our participating hotels. Join Prince Club International now!
click here
PCI Members Online / Business customers

PCI Members Online
Reservation Site Login.
To corporate-contract business customers

Valued frequent-stay corporate-contract business customers are invited to make use of our special accommodation plan.

Online Reservations ID*
Password*