Facilities Guide
Our facilities provide you with a fulfilling hotel experience, including a spa complete with a natural hot spring, and relaxing esthetic and beauty salons.
Other services
- Early check-in and late check-out (Extra cost)
- Foreign exchange service (USD/GBP/CHF/SEK/EUR/DKK/AUD/HKD/SGD/NZD)
- 24-hour room service
- Help desk services: Limousine and shuttle bus reservations, luggage deposit, wheelchair and umbrella lending and other services
- Front desk services: Stamp sales, telegrams, photocopying and other services
- Shipping services (charges apply)
- Newspaper services (Herald Tribune)
- Massage service
- Laundry service (orders received by 12:00 p.m. are returned by 6:00 p.m. the same day), Shoe-shine service
- Baby cot (loan)
- Concierge service
- Royal Floor guests are provided with a personal butler.
- Pillow Planner














