Check-in / check-out

• Check-in: 2:00 p.m.
• Check-out: 12:00 noon

Credit cards accepted

AMEX / VISA / Saison / NICOS / Diners / JCB / DC / UC / BANK / Million / JAL /
Prince Card / China Union Pay

Business support

Photocopies (b+w, color), fax, and Internet service (fees charged)

Parking

1,500yen for 1 night accommodation. (500 yen/30 minutes for visitors)

Shuttle Services

Shuttle services are available from Hamamatsucho Station, departing from the North Exit. (Please note that at times the bus may become extremely crowded and you may be unable to board.)
Shuttle bus timetable

Accessibility

Services for the disabled (Handicapped rooms, telephones, wheelchair slopes, etc.)

Internet

High-speed Internet (free of charge)

Other services

• Early check-in and late check-out (Extra cost)
• Foreign exchange service（USD/GBP/CHF/SEK/EUR/DKK/AUD/HKD/SGD/NZD)
• 24-hour room service
• Help desk services:　Limousine and shuttle bus reservations, luggage deposit, wheelchair and umbrella lending and other services
• Front desk services: Stamp sales, telegrams, photocopying and other services
• Shipping services (charges apply)
• Newspaper services (Herald Tribune)
• Massage service
• Laundry service (orders received by 12:00 p.m. are returned by 6:00 p.m. the same day), Shoe-shine service
• Baby cot (loan)
• Concierge service
• Royal Floor guests are provided with a personal butler.
• Pillow Planner

Guest room features

Note: Guest rooms have different features according to type. Please see the guest room introduction page.

Amenities

Note: Guest rooms have different features according to type. Please see the guest room introduction page.