Check-in / check-out

• Check-in: 2:00 p.m.
• Check-out: 12:00 noon

Credit cards accepted

AMEX/VISA/Saison/NICOS/Diners/JCB/DC/UC/BANK/Million/JAL/Prince Card

Business support

Photocopies (b+w, color), fax, and Internet service (fees charged)

Parking

1,500yen for 1 night accommodation. (500 yen/30 minutes for visitors)

Transportation

There is a shuttle bus service to Hamamatsucho Station. (about 15 minutes)

Accessibility

Services for the disabled (Handicapped rooms, telephones, wheelchair slopes, etc.)

Internet

High-speed Internet (free of charge)

Other services

• Early check-in and late check-out (Extra cost)
• Foreign exchange service（USD/GBP/CHF/SEK/EUR/DKK/AUD/HKD/SGD/NZD)
• 24-hour room service
• Help desk services:　Limousine and shuttle bus reservations, luggage deposit, wheelchair and umbrella lending and other services
• Front desk services: Stamp sales, telegrams, photocopying and other services
• Shipping services (charges apply)
• Newspaper services (Herald Tribune)
• Massage service
• Laundry service (orders received by 12:00 p.m. are returned by 6:00 p.m. the same day), Shoe-shine service
• Baby cot (loan)
• Concierge service
• Royal Floor guests are provided with a personal butler.
• Pillow Planner

Guest room features

Note: Guest rooms have different features according to type. Please see the guest room introduction page.

Amenities

Note: Guest rooms have different features according to type. Please see the guest room introduction page.