Guest Services

Check-in / check-out

  • Check-in: 2:00 p.m.
  • Check-out: 11:00 a.m.

Accepted cards

Prince Card/VISA/JCB/AMEX/UC/DC/DINERS/UFJ NICOS/BANK/MASTER/SAISON/China Union Pay

Business support

Photocopying (b+w, color), fax service, NewspaperDirect, internet in all guest rooms (VPN or normal high-speed internet lines: fees charged), coin-operated PC and internet corner

Parking

Parking is available in the Sunshine City public carpark (1,800 spaces). Hotel guests may park for 2,000 yen for 24 hours (recalculated if you leave and return during this period).

Transportation

Delivery service (charged)

Accessibility

Services for the handicapped (bath chairs, shower chairs, toilet seats for the handicapped, wheelchair ramps, System Five, handrails for the handicapped)

Internet

  • ・High-speed VPN-ready internet service (23rd to 37th floors) Charge: 1,050 yen per night
  • ・High speed internet service (all rooms) Charge: 1,000 yen per night
  • ・PC and internet corner (1st floor lobby, available 24 hours) Charge: 100 yen per 10 minutes
  • ・In-house wireless LAN service (Hotel public areas: 1st floor lobby, 1st floor lobby lounge) Charge: 500 yen per 24 hours

Other services

Foreign exchange service

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