Check-in / check-out

• Check-in: 2:00 p.m.
• Check-out: 12:00 noon (Japanese-style tatami rooms: 11:00 a.m.)

Accepted cards

DINERS / JCB / DC / VISA / MILLION / UC / AMEX / SAISON / JAL / NICOS / TOYOTA FINANCE

Business support

• Business Room (1st floor), open 24 hours
• Internet （free for hotel guests and visitors), copying (usage charge for hotel guests and visitors)

Parking

Parking for 1,000 vehicles (free for hotel guests until check-out,free for visitors for a specified time depending on the purpose of the visit to the hotel)

Transportation

• A shuttle bus circulates between Shinagawa Station and the Prince Hotels in the Takanawa and Shinagawa areas.　　　　　　　　　　　　　　　　　　　　
• * Consult the Bell Captain's Desk at each hotel for details.

Internet

• High-speed Internet connection is available in guest rooms.
• (There is a usage charge, and the service is not available in a few rooms. * Guests on the Royal Floor can avail of free Internet connection.)
• In addition, wireless Internet access via the NTT Communications HOTSPOT service is available in the lobby areas.

Other services

• Services for Guests on the Royal Floor
• (1) Dedicated check-in counter
• * We will show you to your room after you check in at the Royal Floor dedicated Front Desk.
• (2) A welcome drink from room service
• * Japanese tea, coffee, or black tea.
• (3) Use of the Takanawa Guest Salon
• * Come in for a cup of Japanese tea anytime throughout your stay by showing your room key.
• (4) Transportation to and from Shinagawa Station
• * Consult the Bell Captain's Desk for details.
• (5) Turndown service
• (6) High-speed Internet connection
• * Free for the duration of your stay.
• (7) Use of the Sauna, Whirlpool and Lounge
• * Free use of the Sauna, Whirlpool and Lounge, located on the Relaxation Floor (The Prince Sakura Tower Tokyo, 1st basement), for the duration of your stay.
• (8) Half-price laundry service
• * This service is offered to guests staying one week or more.
• International TV channels (CNN, BBC）
• English-language newspapers
• Foreign exchange service
• ATM (inside the adjoining Grand Prince Hotel New Takanawa)
• Relaxation Floor (inside the adjoining The Prince Sakura Tower Tokyo) * Usage charges apply
• (Slow-Style Gym, Amour Spa Sakura Tower, Nail LA kowa, Sauna, Whirlpool and Lounge)