We, the Prince Hotels, have developed the Prince Safety Commitment as a new protocols for hygiene and disinfection to be applied to all our hotels under our brands. This new protocol will enable us to provide our guests with safe and clean environment to enjoy their stay with us.
We are very much looking forward to welcoming you back with safe and clean environment ready by the time our guests start travelling again.
The high standards of hygiene and disinfection for the Prince Safety Commitment are as follows.

Stronger measures for employee hygiene

We will thoroughly implement body temperature measurement, hand-washing, gargling, and disinfection before start of work.
We will also emphasize hygiene training to make sure that our staff maintain each individual`s health while striving to provide warm hospitality to our guests.

Health check for guests

Hotel guests
We ask stay guests to disinfect their hands upon arrival at the hotel.
Dining guests at restaurants
We will ask guests to disinfect their hands entering our restaurants.
Golfing guests
We will ask guests to disinfect their hands entering our clubhouses.

Promotion of new measures for cleaning, disinfection and ventilation

We will be thoroughly disinfecting surfaces frequently touched by many people such as equipment and facilities in restaurants, guest rooms, and others in particular.

Placement of sanitizer
We will place bottles of sanitizer at entrances and various other spots in our hotels.
Stronger measures for disinfection at our restaurants
Each time our restaurant guests finish their meal, we will not only clean but disinfect the table they are occupied so that it is ready for the next guests to dine safety and with ease.
Enhancing ventilation
We will enhance ventilation by regularly opening windows and/or by making full use of mechanical ventilation system in house to bring in the fresh air from outside.

Thorough countermeasures to prevent the droplet spread

Ensuring a social distancing
In general, guests in the restaurant and other facilities are placed with at least one meter between them. When this is not possible, we will set up plastic partitions.

*We have a system in place to communicate with and seek guidance from public health centers.

New initiatives

We will continue to seek out and incorporate new initiatives to create a safe, secure environment.