Free Wi-Fi:Wifi connection ticket is issued at the front desk.
Transportation service from cottage to the lobby is available for 24 hours.
Shuttle bus: Between Karuizawa station and the hotel, 7:30 A.M. to 9:00 P.M.; every 30 minutes.
Information
East Cottage B : Check in 3:00 P.M. / Check out 11:00 A.M.
East Cottage A : Check in 2:00 P.M. / Check out 10:00 A.M.
Max occupancy: 4 adults or 4 adults and 4 Children under 6.
Children age 6 and below stay free in existing room bedding. Children over 7 years old would be charged as adult. Please make sure to book a room for the right occupancy.
Guests staying at East Cottage cannot use the hot spring.
Free cancellation till 48 hours prior to arrival
Should you wish to change an existing reservation, please cancel the existing booking and create a new reservation.