Karuizawa Prince Hotel Guest Service Center “Smile Conceirge”

Please feel free to visit here, once you arrive at Karuizawa.
(One minute walking from the station south exit.)

Services at “Smile Conceirge”

1. Luggage Delivery Service (Service Center ⇔ The Prince Karuizawa Front Desk)
2. Temporary Luggage Storage Service.
3. Pre-registeration (signing registeration papers for check-in)
4. Courier/shipping service.
5. Guidance for sight-seeing in Karuizawa town.
6. Free Wi-Fi facility

Opening Hours

• 10:00 A.M. – 7:00 P.M. (Vary from season)