Karuizawa Prince Hotel Guest Service Center “Smile Conceirge”

Please feel free to visit here, once you arrive at Karuizawa.
(One minute walking from the station south exit.)

Services at “Smile Conceirge”

1. Guidance for sight-seeing in Karuizawa town.
2. Free Wi-Fi facility
3. Courier/shipping service

Operating Hours
10:00 A.M. – 19:00 P.M. (Vary from season)
Privileges for guests stay at Karuizawa Prince Hotel East Cottage A
1. Luggage Delivery Service (Service Center ⇔ Karuizawa Prince Hotel East Front Desk)
2. Temporary Luggage Storage Service.
3. Pre-registeration (signing registeration papers for check-in)