Karuizawa Guest Service "Center Smile Concierge"

Please feel free to visit here, once you arrive at Karuizawa. (One minute walking from the station south exit.)

1. Handling of luggage (Service Center ⇔ The Prince Villa Karuizawa Front Desk)
2. Temporary deposit of luggage.
3. Pre-registeration (signing registeration papers for check-in)
4. Courier/shipping service.
5. Guidance for sight-seeing in Karuizawa town.
6. Free Wi-Fi facility