April 13 , 2020

Changes in our business operations and infection prevention measures associated with the Novel Coronavirus

Thank you very much for your continued support.

In response to the recent spread of the Novel Coronavirus (COVID-19), Prince Hotels is taking measures based on announcements from the WHO, the Ministry of Health, Labor and Welfare, and other related organizations to ensure that our guests can enjoy peace of mind during their stay.

As the government has declared a State of Emergency, Lake Biwa Otsu Prince Hotel will be changing our operating hours and taking the following measures to prevent the spread of infection.

We will continue to monitor the situation and work to ensure that our guests can enjoy peace of mind during their stay with us.
We ask for your understanding and cooperation.

<Changes in our business operations>
Period : from Tuesday, April 14 to for the time being.

[Sky Lounge Top of Otsu (38F)]
Cafe / Bar : Temporary Closed

[Beaux Sejours French Restaurant (38F)]
Lunch / Dinner : Temporary Closed

[Lake View Dining Biona (37F)]
-Breakfast Buffet : Temporary Closed
*Instead of buffet, we serve Western style set menu and Japanese set meal : Opening Hour 6:30A.M. to 10:00A.M.
-Lunch Buffet : Temporary Closed
-Dinner Buffet : Temporary Closed
*Instead of buffet, we serve All-you-can-eat steak and Western course meal : Opening Hour 5:30P.M. to 9:00P.M.(L.O.8:30P.M.)

[Shimizu Japanese Restaurant (36F)]
-Lunch : Opening Hours 11:30A.M. to 3:00P.M. (L.O.2:30P.M.)
*Sushi counter / Tempra counter : Temporary Closed
-Dinner : Opening Hour 5:30P.M. to 9:00P.M. (L.O.8:30P.M.)

[Riho Chinese Restaurant (1F)]
Lunch / Dinner : Temporary Closed

[Lobby Lounge Port NIO (1F)]
Opening Hour 10:00A.M. to 5:30P.M. (L.O.5:00P.M.)

[Convenience Store (1F)]
Opening Hour 7:30A.M. to 9:30P.M.

[Souvenir Shop (1F)]
Opening Hour 10:30A.M. to 7:00P.M.

*Please be advised that there might be some changes in ingredients and menus due to buying situation.
*Please let our staff know if you are allergic to any of the seven specified allergenic ingredients (prawns, crab, wheat, buckwheat, eggs, milk, peanuts).

< Infection prevention measures >
・ We are recommending that hotel staff wear masks to prevent infection between guests and employees.
・Hand sanitizer is provided throughout the facility, so please make use of it.
* Please note that this information is subject to change depending on the circumstances.