The following terms are defined by Prince Hotels (hereinafter referred as “the hotel”) for using restaurants managed by the hotel (hereinafter referred as “the restaurant”).
1. Restaurant business hours are provided on the applicable website, listed in pamphlets in the hotel, and displayed at each location.
2. The following may not be taken into restaurants.
3. The restaurant will refuse to allow the individuals described below from making reservations or entering (if it is discovered that any of the following items apply to an individual who has made a reservation or is currently using the restaurant, their reservation will be canceled or they will be required to leave).
4. The restaurant may refuse to make reservations or serve individuals for whom the description in Item 3 above apply or could apply (if it is discovered that this is the case for an individual who has made a reservation or is currently using the restaurant, their reservation will be canceled or they will be required to leave).
5. If a customer makes a reservation at the restaurant and then cancels the reservation or changes the number of guests, the following cancellation fees or reservation date change fees (not including consumption tax/service fees) will be charged (the number of days will be calculated starting from the day after the request is made). The actual cost of any orders placed and any preparation made will also be charged.
|Category||Cancellation date (calculated starting from date of usage)|
|31 to 10 days prior||9 to 4 days prior||3 days prior to the day prior to usage||The day of usage|
|General usage||–||–||50% of usage fee||100% of usage fee|
|Room usage||–||50% of room fee||70% of usage fee||100% of usage fee|
|Rental usage||30% of usage fee||50% of usage fee||70% of usage fee||100% of usage fee|
6. If the restaurant suffers damage for any reason attributable to the customer, compensation for damages will be sought from the customer.
7. The hotel may revise these terms of service when deemed necessary. If these terms of service are to be revised, the hotel will provide notification of the change on the Prince Hotels webpage(https://www.princehotels.com/restaurant-terms-of-service/), by one month prior to the date when changes take effect. The changes to the terms of service and the date upon which the changes will take effect will also be posted.