Please feel free to visit here, once you arrive at Karuizawa.
(One minute walking from the station south exit.)
Services at “Smile Conceirge”
1. Luggage Delivery Service (Service Center ⇔ The Prince Karuizawa Front Desk)
2. Temporary Luggage Storage Service.
3. Pre-registeration (signing registeration papers for check-in)
4. Courier/shipping service.
5. Guidance for sight-seeing in Karuizawa town.
6. Free Wi-Fi facility
Opening Hours : 10:00 A.M. – 7:00 P.M. (Vary from season)
In line with the Seibu Group’s common “Group Vision” and with a focus on the SDGs advocated by the United Nations,
Prince Grand Resort Karuizawa is strengthening its ESG efforts to achieve those goals.
To enable customers to enjoy their meals with peace of mind, Princ Grand Resort Karuizawa thoroughly manages the quality and hygiene of its kitchens and food ingredients and rigorously educates employees, ensuring food safety and preventing food incidents.
Environmental Conservation [ Self-administered Forest Management ]
To conserve the natural environment of the Ski Resort and give visitors the chance to experience and learn about nature, we cooperate with the Jibatsu Forestry Promotion Association (NPO) to maintain the forest using sequential thinning for idle forests on the premises.
Starting in the summer of 2021, we began thinning operations on approximately 16 hectares of land at the Ski Resort, aiming to create a beautiful and bountiful forest that is resistant to disasters and has fewer harmful animals.
In the Karuizawa area, we utilized the timber harvested when clearing the land for nature activity facilities such as Nordic walking trails and running trails. The waste wood generated from cottage dismantling were also reused as materials for villa patios and creative children’s workshops.
[ Environmentally Friendly Equipment ]
In the Karuizawa area,
