Please feel free to visit here, once you arrive at Karuizawa.
(One minute walking from the station south exit.)
Services at “Smile Conceirge”
1. Luggage Delivery Service (Service Center ⇔ The Prince Karuizawa Front Desk)
2. Temporary Luggage Storage Service.
3. Pre-registeration (signing registeration papers for check-in)
4. Courier/shipping service.
5. Guidance for sight-seeing in Karuizawa town.
6. Free Wi-Fi facility
Opening Hours : 10:00 A.M. – 7:00 P.M. (Vary from season)